Appropriate attitudes ?
Following my blog the other day about how to address people, I have recieved many people's thoughts on this subject and am grateful for their responses. Thanks everyone - it shows that it is NOT "just me" ! Many people have talked of the condescending attitude of those in authority and it seems as though these attitudes are most prevalent in the health services - a department where one would think that it is extremely important to be aware and sympathetic of "customers" feelings and responses, after all we are dealing with sick people and their relatives and friends here. My two daughters feel the same and their concern is often with the attitude of the doctors too .A couple of months ago, one of my daughters was diagnosed with some pre- cancerous cells (I forget the medical term) Anyway, at the second visit to the hospital they said that the cells were verging on the cancerous and need removing immediately - which they did. Now, her sisters son was diagnosed wi...